LIST OF CONTENTS
- Healthy and Safety
Health and Safety
- Labor and Human Rights
Harassment, Harsh or Inhumane Treatment
Compensation and Benefits
Freedom of Association and Collective Bargaining
Right of Report Concerns
Right to Property
Environmental Risk Management
Precautionary Measures and Environmentally Friendly Techniques
Polluter Pays Principle
Program on Environmental Responsibility
- Anti-corruption and Competive Law
- Management System
The company Suzhou Ace International Trading Company is committed to the fundamental principles of human rights, labor rights, the environment and the fight against corruption throughout our operations. This also includes building sustainable relationships with our suppliers. In our daily business and throughout our operations, we support the International Bill of Human Rights, the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work, the Rio Declaration on Environment and Development, and the United Nations Convention against Corruption as outlined in the ten principles of the United Nations Global Compact, in which we participate. We are committed to adhering to these principles and also to the OECD Guidelines for Multinational Enterprises and the UN Guiding Principles on Business and Human Rights. We believe that by doing so, we create a solid foundation for a sustainable future. We take responsibility for the suppliers which we cooperate with and expect from them the same level of integrity, honesty and ethical behavior as they can expect from us. Together, we must take into consideration the economic, environmental and social impact our activities have on our world. Suzhou Ace International Trading Company core values are Customer Focus, Innovation, Fair Play and Passion to Win. They are the soul of our company. They guide us in our actions and daily business decisions. We have therefore developed this Code of Conduct and we require our suppliers to make every effort to comply with it. It applies to our entire supply base including suppliers, contractors, distributors, and agents, hereafter referred to as (“suppliers”).
• Ensuring awareness of, and compliance with, relevant legal requirements is the baseline for complying with The Supplier Code. We expect our suppliers to be updated on and comply with, applicable international regulations and conventions, as well as regional and national legislation.
o Comply with relevant legislation regarding human rights, labor rights, working conditions, health and safety, environment, tax, and anti-corruption practices, as well as the requirements set out in this document, and obtain all legally required permits, licenses, and registrations
o In cases where local laws or regulations provide stronger protection than the requirements in The Supplier Code, allow such local laws or regulations to prevail
o Be aware of whether any domestic regulation or its enforcement is in conflict with international human rights standards, and strive to honor the spirit of universally recognized human rights.
o Be able to demonstrate their compliance with local legal requirements upon request.
HEALTH AND SAFETY
Safety First is a fundamental operating principle at Suzhou Ace International Trading Company. Suppliers shall provide a safe and healthy working environment and take all practicable steps to prevent incidents and injuries. Suppliers must have adequate, risk-based health and safety program, including, for example, a health and safety policy, relevant instructions and training that is understandable to all employees. The scope of the health and safety program must be appropriate in relation to the nature of the business and risks related to the business. The program must include, at minimum, the following activities:
Ensure that all work premises are regularly checked in order to maintain fire safety on an everyday basis. Ensure that functioning fire alarms, adequate firefighting equipment, clearly marked and accessible evacuation routes and emergency exits are maintained based on the size of the facility, the extent, and nature of the activities performed, as well as the potential risk of injury and fire. Ensure that fire and evacuation drills are carried out regularly.
HEALTH AND SAFETY
Identify and assess health and safety risks, and minimize their impact, by implementing emergency plans and response procedures.
Ensure that all employees are protected from exposure to potential health and safety hazards.
Ensure that hazard identification, risk assessment and determination of necessary control measures are in place.
Ensure that relevant and functioning personal protective equipment is provided, free of charge, to all employees.
Implement procedures and systems to manage, track and report occupational injury and illness.
Ensure that relevant first aid kits are easily accessible, and that employees with training in first aid are available.
Ensure that employees do not work under the influence of drugs and/or alcohol.
Ensure that the work premises are clean, well lit, adequately ventilated and kept at acceptable temperatures and noise levels.
Provide free access to clean drinking water, hygienic toilets and clean areas to eat meals.
LABOR AND HUMAN RIGHTS
It is of great importance that our suppliers treat their employees fairly, with dignity and respect, and that they respect human rights and avoid causing, contributing to or being linked to other parties’ involvement in abuse of or adverse impact on labor and universally recognized human rights.
Not use, or support any use of, child labor and child exploitation. Establish a system to ensure that no children are employed, including systematically checking and maintaining copies of age verification documentation for all new employees. The minimum age for admission to work is 15 years old (or 14 if allowed by national law), or the legal age for employment if that is higher than 15. Ensure that all new employees have completed compulsory school before entering into employment.
Develop written procedures for child labor remediation in case children are found to be working at a company site.
Ensure that such procedures are established in the best interest of the child, including adequate financial and other support to enable children to attend and remain in school.
Protect all young workers (below 18 years old) from performing any work that may be harmful to their health or their physical, mental, social, spiritual or moral development, and do not allow them to perform night shift work.
Comply with all laws and regulations governing apprenticeship programs.
Not engage in or support the use of any form of forced, compulsory or illegal labor, including trafficking, prison labor or bonded labor.
Ensure that all overtime work is consensual, unless necessary and mandated according to local laws.
Allow employees the right to leave their accommodation and workplace freely during their leisure time.
• Not require that employees surrender original personal certificates or identification documents such as government-issued identification, passports or work permits, as a condition of employment at any time.
Not use unlawful disciplinary practices, for example, financial penalties such as unfair or illegal deductions from wages, with holding wages or discontinuing benefits as a disciplinary measure.
Not use any deposits, fees, fines, loans or repayment agreements to prevent employees from leaving their employment upon providing reasonable notice.
Ensure that repayment agreements shall be foreseeable, reasonable and limited in time.
• Ensure that migrant workers are treated fairly and on an equal basis with local employees.
HARASSMENT, HARSH OR INHUMANE TREATMENT
Not tolerate any physical or mental harassment or abuse, expressed verbally or non- verbally through gestures, including harsh or inhumane treatment, coercion, detention, or unwanted sexual advances, nor tolerate any threats of such treatment.
Prohibit public warnings and punishment systems
• Not discriminate in hiring and employment practices.
This includes, for example, promotion, benefits, access to training, layoffs, contract terminations, whether active or by means of passive support on the grounds of age, ethnicity, national or social origin, religion, gender, sexual orientation, marital or parental status, pregnancy, disability, union membership, political affiliation, serious illness or any other condition that could give rise to discrimination protected by applicable law or ILO Conventions.
• Ensure that employees with the same experience and qualifications receive equal pay for equal work and equal opportunities.
Divide working hours into normal working hours and overtime hours.
Record all working hours accurately and in a comprehensible manner.
Comply with applicable laws and industry standards on working hours.
In any event, employees shall not, on a regular basis, be required to work in excess of 8 hours per day or 48 hours per week as normal working hours.
• Not request overtime on a regular basis.
All employees shall be provided with at least one day off for every seven-day period, and have sufficient time to rest between shifts.
Ensure that overtime work does not exceed local legal limits or 12 hours per week.
COMPENSATION AND BENEFITS
Comply, at a minimum, with all laws and regulations relating to wages, including minimum wages, overtime wages, piece rates and other elements of compensation, and provide legally mandated benefits, including social insurance.
Ensure that all employees are paid at least the statutory minimum wage.
Pay wages regularly, directly to the employee, at the agreed time, and in full.
Record all wages accurately, and provide all employees with a pay slip clearly stating all parts of the salary in a comprehensible manner, including overtime compensation, hours worked, benefits, legal deductions, bonuses and other relevant posts.
Ensure that all employees have the right to paid statutory holidays and legally stipulated leaves, including paid sick leave and parental leave, without any negative consequences.
Inform all employees of their employment conditions, including rights and obligations, in the employee’s native language or a language they understand, for example in a written labor contract.
FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING
Recognize and respect the right of employees to freely associate, organize and bargain collectively in accordance with the laws of the countries in which they are employed.
Recognize the importance of open communication and direct engagement between employees and management.
Allow employees to appoint independent work representatives and communicate openly with management regarding working conditions without fear of harassment, intimidation, penalty, interference or reprisal.
Reversely, those employees who choose not to participate in workers’ associations shall be respected for their choice.
RIGHT TO REPORT CONCERNS
Ensure that all employees have the right to report concerns regarding compliance with legal requirements or company policy/rules to their employer without fear of reprisal.
RIGHT TO PROPERTY
Be the legal and rightful owner/user of the property on which they operate, according to local laws.
Avoid any negative social, environmental or economic impacts from land acquisition, involuntary resettlement or restrictions on land use.
In the event of expropriation or imposed relocation, ensure that adequate compensation is negotiated in a transparent manner, with the goal to maintain the livelihoods and standards of living of the persons concerned.
Protecting the environment and contributing to sustainable development is of great importance to Suzhou Ace International Trading Company.
Suppliers shall actively strive to increase the positive and limit the negative impact of their operations and supply chain on the environment and society by establishing environmental plans that are focused on critical impacts on the environment.
The scope of these environmental plans must be appropriate in relation to the nature of the supplier business and risks related to the business.
ENVIRONMENTAL RISK MANAGEMEN
Establish, implement and maintain a risk-based program to reduce or minimize any negative environmental impact from their activities, products and services.
PRECAUTIONARY MEASURES AND ENVIRONMENTALLY FRIENDLY TECHNIQUES
Take precautionary measures as soon as there is the reason to believe that action could harm the environment or human health, and strive to develop and support environmentally friendly techniques in their products, processes, designs and material selection.
POLLUTER PAYS PRINCIPLE
Pay the social and economic costs that arise from a supplier entity that causes damage to the environment.
PROGRAM ON ENVIRONMENTAL RESPONSIBILITY
Actively work with, and provide information and documentation pertaining to the following areas:
Chemical and hazardous material management
Emissions to air, water and soil
Transport and Travel
Supplier-specific requirements and targets related to environmental performance may be defined in commercial agreements.
ANTI-CORRUPTION AND COMPETITION LAW
Suzhou Ace International Trading Company is committed to conducting business with high ethical integrity. We have zero tolerance for corruption, including bribery, conflicts of interest, fraud, embezzlement, unlawful kickbacks, extortion, and nepotism/cronyism, and we work actively to combat corruption. We also respect competition laws which prohibit anti-competitive agreements and abuse of market power.
Comply with local laws and international anti-corruption conventions and shall not engage in, or cause Suzhou Ace International Trading Company to engage in, any form of corrupt practices.
Not make any illegal contribution, directly or indirectly, to any third parties or public officials.
Establish processes to prevent corruption, for example, by implementing an anti- corruption policy and by providing relevant training to their staff.
Avoid all direct potential conflict of interest while engaged with Suzhou Ace International Trading Company.
Be aware that no Suzhou Ace International Trading Company employee may offer or provide, directly or indirectly, any undue advantage to the supplier in exchange for personal gain of any kind.
Be aware that Suzhou Ace International Trading Company will not accept any benefit intended for a Suzhou Ace International Trading Company employee to facilitate the supplier’s business with Suzhou Ace International Trading Company.
Respect and comply with applicable competition laws and regulations, and establish systems to prevent competition law infringements, such as price fixing, market sharing or bid rigging, for example, by implementing a competition law policy and by providing adequate competition law compliance training to their staff.
We encourage our suppliers to strive towards continual improvement and to establish, implement and maintain recognized management systems and standards related to the areas described in The Supplier Code. Risk assessment, implemented policies, processes and routines, clearly communicated roles and responsibilities, relevant training and instructions, establishment and performance evaluation of measurable goals, along with functioning control systems, serve as the foundation for a successful implementation of The Supplier Code.
All business relations between Suzhou Ace International Trading Company and our suppliers must be based on honesty, trust, and cooperation. By accepting The Supplier Code, the supplier commits to working proactively to meet these requirements within its own operations and supply chain. This should be achieved by cooperating in a transparent manner with Suzhou Ace International Trading Company, for example by completing self-assessments and granting Suzhou Ace International Trading Company personnel, or a third party of Suzhou Ace International Trading Company choice, access to relevant premises and information to conduct on-site audits, including permission to conduct interviews with employees and access to accurate and complete documentation and records related to The Supplier Code. Any findings pertaining to the audit must be effectively remediated in a timely manner. We expect our suppliers not to mislead us. Violation of The Supplier Code will cause a negative impact on the business relation with Suzhou Ace International Trading Company, including, but not limited to, the risk of contract termination. It is the responsibility of the supplier to ensure that its sub-suppliers comply with The Supplier Code or comparable requirements. We require our suppliers to evaluate and monitor their supply chain and collect relevant information regarding the supply chain’s compliance to be given to Suzhou Ace International Trading Company upon request. Suzhou Ace International Trading Company treats all business and personal information received in a responsible manner and take measures to ensure that this information remains confidential. We encourage our suppliers to report violations of The Supplier Code to Suzhou Ace International Trading Company through e-mail, or by telephone. We encourage an active dialogue with our suppliers on issues related to The Supplier Code, or other questions concerning sustainability. We will do our utmost to respect and protect any person speaking up against violations of The Supplier Code.
The English version of the Suzhou Ace International Trading Company Code of Conduct is the official version.